Important Notice
Biotech Lifestyle is a technology platform that facilitates access to independent, third-party healthcare providers. We do not provide medical advice, diagnosis, or treatment directly.
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Biotech Lifestyle governing your access to and use of our website, mobile applications, and telehealth services.
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.
Eligibility
To use our Services, you must:
- Be at least 18 years of age
- Be a resident of the United States
- Be legally capable of entering into binding contracts
- Not be prohibited from using our Services under applicable law
- Provide accurate and complete registration information
Account Registration
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your login credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
Telehealth Services
Nature of Services
By using our Services, you understand that:
- Telehealth is not a substitute for in-person care when necessary
- Healthcare providers make independent medical decisions
- Not all conditions are appropriate for telehealth treatment
- You may not receive a prescription or treatment recommendation
- In emergencies, call 911 or go to the nearest emergency room
Prescriptions and Medications
When prescriptions are issued:
- Prescriptions are based on the provider's clinical judgment
- Compounded medications are not FDA-approved
- You are responsible for following all medication instructions
- Report any adverse effects to your provider immediately
- Medications are for your personal use only
Fees and Payment
Pricing
Fees for our Services are displayed on our website and may vary based on treatment type. All prices are in U.S. dollars.
Payment Terms
- Payment is due at the time of service
- We accept major credit cards, debit cards, and HSA/FSA cards
- You authorize us to charge your payment method for all fees
- All fees are non-refundable unless otherwise specified
Subscriptions
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time through your account settings.
Prohibited Conduct
You agree not to:
- Use our Services for any unlawful purpose
- Provide false or misleading information
- Impersonate any person or entity
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services to obtain controlled substances illegally
- Share your account credentials with others
Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. We do not guarantee specific results from the use of our services.
Limitation of Liability
To the maximum extent permitted by law, Biotech Lifestyle shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.
Dispute Resolution
These Terms shall be governed by the laws of the State of Delaware. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree that dispute resolution will be conducted on an individual basis, not in a class or representative action.
Termination
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our Services will cease immediately.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms and updating the "Last updated" date. Continued use constitutes acceptance of the new Terms.
Contact Us
If you have questions about these Terms:
Biotech Lifestyle
Email:
Phone: